Privacy Policy

Restore Wellness Clinic is committed to protecting the privacy and security of your protected health information (PHI). When you receive healthcare services from us, your health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

How We May Use and Disclose Your Health Information
We may use or disclose your PHI as permitted or required by law, including for:

Treatment: To provide, coordinate, or manage your healthcare and communicate with healthcare professionals, pharmacies, or other individuals involved in your care.

Payment: To obtain payment for healthcare services and conduct related billing activities.

Healthcare Operations: To conduct activities necessary to operate our practice, maintain quality of care, improve our services, and comply with applicable requirements.

As Required by Law: When disclosure is required by federal, state, or other applicable law.

Public Health and Safety: When permitted or required by law to protect public health or prevent a serious threat to health or safety.

Legal and Governmental Purposes: When permitted or required by law in connection with law enforcement, judicial proceedings, regulatory activities, or other lawful governmental requests.

Other uses and disclosures of PHI not described above may require your written authorization when required by law. When applicable, you may revoke an authorization in writing, subject to limitations under applicable law.

Your Rights Regarding Your Health Information
Subject to applicable legal requirements and limitations, you have the right to:

Access your health information: Request to inspect or obtain a copy of your medical records and other PHI maintained by Restore Wellness Clinic.

Request an amendment: Request correction or amendment of health information that you believe is inaccurate or incomplete.

Request confidential communications: Ask that we communicate with you about your health information by a particular method or at an alternative location.

Request restrictions: Ask us to restrict certain uses or disclosures of your PHI. We are not required to agree to every requested restriction unless required by law.

Request an accounting of disclosures: Request information about certain disclosures of your PHI as permitted by law.

Receive a copy of this notice: Request a paper copy of this Privacy Policy and Notice of Privacy Practices at any time.

Designate a personal representative: Where legally authorized, have a personal representative exercise applicable rights on your behalf.

File a complaint: File a privacy complaint with Restore Wellness Clinic or with the U.S. Department of Health and Human Services, Office for Civil Rights.

How to Exercise Your Privacy Rights
To request access to your health information, request an amendment, request confidential communications or restrictions, request an accounting of disclosures, obtain a copy of this notice, or ask questions about your privacy rights, please contact Restore Wellness Clinic using the contact information listed below.

We may require requests to be submitted in writing and may take reasonable steps to verify your identity before providing access to protected health information.

Privacy Complaints
If you believe your privacy rights have been violated, you may submit a complaint to Restore Wellness Clinic using the contact information below. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Restore Wellness Clinic will not retaliate against you for filing a privacy complaint.

Our Legal Duties
Restore Wellness Clinic is required by law to maintain the privacy of protected health information, provide individuals with information about our privacy practices, follow the privacy practices described in our current notice, and provide notice of certain breaches of unsecured PHI as required by applicable law.

We reserve the right to change our privacy practices and this notice. Any material changes will be reflected in an updated version of this Privacy Policy and Notice of Privacy Practices.

Contact Us Regarding Privacy
For questions about this Privacy Policy, to exercise your privacy rights, or to submit a privacy complaint, please contact:

Restore Wellness Clinic
Phone: (254) 374-8482
Email: contact@restorewellnesstx.com
Address: 10412 China Spring Rd., Ste F PMB 1115, Waco, TX 76708, United States

U.S. Department of Health and Human Services, Office for Civil Rights:
1-877-696-6775
https://www.hhs.gov/ocr/privacy/hipaa/complaints/⁠�